Refund policy
Returns & Refunds
We accept returns within 30 days of delivery.
Items must be returned in their original condition: unworn, unused, with tags attached and in original packaging.
To request a return, please contact:
return@lorenmonroe.com
Returns Address
Loren Monroe
246, BlueOne Square
02-244 and 02-232
Udyog Vihar, Phase IV
Gurugram, Haryana 122016
India
Once your return has been approved, we will provide return instructions.
Items sent without first requesting a return may not be accepted.
Damaged or Incorrect Items
Please inspect your order upon delivery and contact us immediately if your item arrives damaged, defective or incorrect.
Exchanges
To exchange an item, we recommend returning the original item and placing a new order.
Refunds
Refunds are issued to the original payment method once the returned item has been received and approved.
Please allow up to 10 business days for your refund to appear, depending on your payment provider.
For further assistance, contact:
return@lorenmonroe.com
